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Commercial invoice fedex template4/22/2024 ![]() ![]() you have to return a product because Dell made an error.the product you are returning is defective.For returns initiated within the time period specified in this policy, Dell will provide return shipping labels at no cost to you and not charge a re-stocking fee if:.Dell reserves the right to deny any returns in circumstances involving repeated returns, violation of the Dell Terms of Sale, or other impermissible activity.Unless you have specifically agreed otherwise in your written agreement with Dell, there is no right of return for software purchased under any type of volume license arrangement.Non-Dell-branded hardware and software products. ![]() APEX, servers, data storage, data protection, converged infrastructure, hyperconverged infrastructure, and networking products.Products that are not eligible for return at any time include:.Software delivered electronically for which you have not accepted the license agreement or other applicable terms.Software on physical media such as a DVD or CD that you have not opened or removed from its sealed package.An operating system or application that Dell installed on a returnable product that you are returning within that product’s return period.You cannot return software at any time, unless the software you are authorized to return is:.All returns must be made in the same country in which the purchase was made.For all purchases not made directly from Dell, please check the return policy of the location from which you purchased your product.Special conditions apply for products purchased in a bundle or during a promotion.Ship your return in time for us to receive it within 30 days of authorization or your refund or credit may be reduced or eliminated.Return the products in their original packaging, in as-new condition, along with any media, documentation and any other items that were included in your original shipment.Any product returned to Dell without a CRA number from Dell will be considered an unauthorized return, and you will not receive a refund or credit for the product and Dell will not ship the product back to you.View more details on restocking fees below. Your refund or credit may be reduced by the cost of shipping and handling fees, any applicable restocking fees (described later in this policy), or both. For approved returns, Dell will refund or credit the actual price you paid. ![]() If you buy a product from Dell that qualifies for such a promotion, your return rights and obligations might be different.
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